Frequently asked questions…
When are you open?
We are open every weekend from April to the end of September - river levels and weather permitting.
Where do we Start and Finish?
We are based in Medway Wharf Marina in Wateringbury, where all hires start and finish. Upon arrival, we'll discuss all the river route options available within the 6-hour hire period.
Can we take a dog?
Yes. If the dog is large or very active it may make you a bit unstable. When you pull over on the riverbank, please make sure dogs do not chase livestock and are kept close by on a lead.
Can we camp?
Yes. The River Medway has many camping options on a two day trip. There are various campsites along the river.
I am very large, will I fit into a Bouyancy Aid/ Canoe/ Kayak?
Not usually a problem but we do limit participants to 18 stone maximum. We have buoyancy aids for all sizes. Phone and check with us if in doubt.
How young?
Minimum age of 5 years old. All children under the age of 18 must be accompanied by an adult.
Where can we lunch?
If you are doing a full days paddling, you can take a picnic and stop at any of the public lock’s along the way, such as Teston Country Park, Yalding or Allington Lock. Many of the riverside banks are private land and please refrain from getting out at these sites.
Do you have to have proof of competency for canoeing or kayaking?
No. 90% of our customers have never canoed before.
Can you provide instruction?
Yes. We have a fully qualified team and can cater for groups of up to 30 participants.
How many people to a canoe?
Ideally 2 adults. Middle seat for a child or small person or your kit if you are off on a long trip.
What is the difference between a canoe and kayak?
A kayak is a small boat for one person only using a double ended paddle. A canoe is a big open Canadian canoe, ideal for two to three people using a single ended paddle. One person paddles at the back to do the steering and one person in the front. A double kayak is ideal for an adult and a child.
Do we need to book?
Yes. We get very busy at weekends. It is best to book online.
What is best to wear?
Layers are good. Waterproofs, lightweight trousers or a wetsuit if kayaking. Old shoes or trainers, ideally neoprene boots or water sandals. Jeans are not recommended. Bring a change of clothes and footwear for afterwards.
Do we take a phone?
Yes. Ideally wrap it in plastic or you can purchase one of our waterproof phone cases, then put it in a waterproof box before putting it in one of our barrels.
What does your insurance cover?
We have Public Liability Insurance, we also advise you to take out Personal Activity Insurance.
Is alcohol permitted?
Alcohol is not permitted whilst using canoes on the river for your own safety. Keep it for the end.
Do you give us a safety talk?
Yes. You will be given a thorough health and safety briefing before you begin your trip. This will include river route information, what to do in the event of an emergency or capsize and basics on how to paddle your chosen craft.
Do you give a group discount?
Yes. We give a discount for schools, colleges and scouts .
What does the hire charge cover?
Canoe or Kayak or Stand Up Paddle Board, buoyancy aids, dry bag, map and paddles.
